Bartholomeus IT was founded because, with my several years of experience in IT Service Management as a 1st & 2nd line support engineer and later as an ITIL Change Manager, I find that there are ways to improve ITSM as a whole, for the benefit of organisations and customers both.
From managing the customer expectations to reducing the workload by optimising the ITSM workflow, Bartholomeus IT provides useful insights to IT departments and IT service-based companies.
Bart van Engelen